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CZ Custom Shop
1008 South Center St
Mesa, AZ 85210

phone: 480.969.1311
fax: 480.969.9687

rob@czcustom.com
www.czcustom.com

Mon-Fri 10:00 am - 5:00 pm

I wish to buy xxxxxxxx. How can I order this, as it is not listed on your web site?

June 25th, 2010 by admin

We strive to keep as many parts in stock as possible at all times, but we are often regulated by what the US distributor has in stock and how many, we try to not list parts that we cannot get a consistent supply of.
Often we can get these parts as a special order. Which depending on your requirements may take considerable time and may hold up your original order if you have one.

I ordered a part from your web site because there was no indication that it was not in stock. Why do you continue to allow people to buy parts that are not in stock? When are we supposed to know when it will be in stock?

June 25th, 2010 by admin

We always try to maintain correct stock control, but sometimes due to unforeseen circumstance the websites stock quantities may differ. 
We strive to get replacement parts as quick as possible and are sorry if there is a delay in shipping your part. 
If we do not have the part in stock and have no accurate idea of when we will have it, we normally cancel the item and refund the cost. 
I you wish we can hold the complete order until we have all the parts but there is no guarantee on time frame if you choose this option, please add this request to your notes when ordering

I am looking for a part on your website, which I know was originally there. Did you stop selling this part?

June 25th, 2010 by admin

We always try to maintain correct stock control, but sometimes due to unforeseen circumstance the websites stock quantities may differ.
Sometimes when we do not have a part, we find it necessary to switch the product off, so it cannot be purchased, we obviously try not to do this and prefer for it to reclassify itself as out of stock.

Can you tell me how much shipping will cost for my order?

June 25th, 2010 by admin

If you work through your order on the website, to the check out page, it will give you options for shipping and costs.
You do not have to purchase at this point, it can be used just for reference of shipping and handling cost.